EXCHANGE POLICY
EXCHANGE POLICY
Diamond And Precious Gem Jewellery
Diamond and precious gem jewellery purchased from our online store can be exchanged through www.sivimjewels.com or by mailing us at info@sivimjewels.com. Below are the terms and condition for the exchange:
Exchange done within 15 days:
Diamond and precious gem jewellery purchased from Sivim Jewels can be exchanged within 15 days from the invoice date against diamond and precious gem jewellery only without any loss in value. Only one such exchange will be permitted against an invoice.
Exchange done after 15 days:
Diamond and Precious Gem Jewellery:
In case of exchange with diamond and precious gem jewellery after 15 days, the price calculation for the returning item will be either (a) 80% of the total invoice value or (b) 100% of the prevailing gold price + 80% of prevailing diamond price, whichever (a or b) is higher.
Jewellery without Original Purchase Invoice may not be accepted for exchange.
Used jewellery items can be exchanged subject to quality confirmation by Sivim Jewels. Sivim Jewels reserves the right to calculate the exchange value of the jewellery depending upon the evaluation and prevailing market value after deduction of manufacturing costs.
AFTER 1 YEAR OF PURCHASE
Can be upgraded to new Diamond Jewellery after deduction or remodeling costs, and without exceeding 25% * of the invoiced amount. The value of the new Diamond jewellery selected should exceed the amount offered for the old jewellery.
CONTACT
MAIL : info@sivimjewels.com
MOBILE NO : +971569673009
Diamond and precious gem jewellery purchased from our online store can be exchanged through www.sivimjewels.com or by mailing us at info@sivimjewels.com. Below are the terms and condition for the exchange:
Diamond and Precious Gem Jewellery:
In case of exchange with diamond and precious gem jewellery after 15 days, the price calculation for the returning item will be either (a) 80% of the total invoice value or (b) 100% of the prevailing gold price + 80% of prevailing diamond price, whichever (a or b) is higher.
Jewellery without Original Purchase Invoice may not be accepted for exchange.
Used jewellery items can be exchanged subject to quality confirmation by Sivim Jewels. Sivim Jewels reserves the right to calculate the exchange value of the jewellery depending upon the evaluation and prevailing market value after deduction of manufacturing costs.
Can be upgraded to new Diamond Jewellery after deduction or remodeling costs, and without exceeding 25% * of the invoiced amount. The value of the new Diamond jewellery selected should exceed the amount offered for the old jewellery.
CONTACT
MAIL : info@sivimjewels.com
MOBILE NO : +971569673009