PRIVACY POLICY
Sivim Jewels accessible from sivimjewels.com , safeguarding the privacy and personal data of our customers across the Gulf region is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Gulf Cooperation Council (GCC) data protection regulations.
If you have any question or more doubts regarding our Privacy Policy, please contact us at info@sivimjewels.com
Consent
By using our website you agree to the terms outlined in this Privacy Policy. If you do not agree please refrain from using our services. Your continued use of the website implies acceptance of any future updates to this policy.
Information We Collect
1.Personal Information
We may collect personal data you voluntarily provide, including:
Name
Email Address
Phone Number
Billing and Shipping Address
Payment Details (Processed via third-party providers)
Preferences for marketing communications (opt-in/ opt-out)
2.Automatic Collected Information
When you visit our website we may collect data such as:
Ip Address
Browser type and version
Device type and operating system
Referring / exit pages
Date and time of access
Clickstream data
3.Cookies
We use cookies to:
Personalize your shopping experience
Enhance website functionality
Analyze user behavior and preferences
You can manage or disable cookies through your browser settings.
How We Use Your Information
The information we collect may be used to:
Process and deliver your orders, including payment verification
Provide customer support and respond to inquiries.
Improve website functionality and user experience.
Send promotional offers and updates (only if you consent to receive them).
Comply with legal obligations, including fraud prevention and regulatory requirements.
Data Sharing and Third-Party Processors
We do not sell your personal data to third parties. However, we may share data with:
Service Providers : For order fulfillment, payment processing, and logistics.
Marketing Partners : To deliver targeted ads and promotions based on user preferences.
Regulatory Authorities : When required to comply with Gulf data protection laws.
All third parties handling your data must adhere to confidentiality and data protection standards consistent with GCC regulations.
Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy.
Comply with legal, regulatory and contractual obligations.
After the retention period, data is securely deleted or anonymous.
International Data Transfer
If personal data is transferred outside the GCC, we ensure compliance with regional and international data protection standards by using appropriate safeguards, such as contractual clauses or certifications.
Your Rights
As a resident of A GCC country you have the following rights:
Access : Request access to your personal information.
Correction : Correct inaccuracies in your data.
Deletion : Request the removal of your data, subject to legal requirements.
Objection : Object to data processing for direct marketing purposes.
Data Portability : Request transfer of your data to another provider where technically feasible.
Security Measures
We implement advanced security measure to protect your data including:
Encryption of sensitive information.
Secure hosting and data storage solutions.
Regular security audits and vulnerability testing.
Limited access to personal data by authorized personnel only.
Despite these measures no online system is entirely secure. We advise users to take precautions when sharing information online.
Children’s Policy
Our website is not designed for children under 13 years of age and we do not knowingly collect their data. If a child has provided us with personal information, parents or guardians must contact us immediately to ensure its removal.
Changes to Privacy Policy
We may reverse this Privacy Policy periodically to reflect changes in law or business practices.
Contact Us
For inquiries, complaints, or to exercise your rights under GCC data protect on laws, please reach out to us:
Email : info@sivimjewels.com
Phone : 0569673009
Address : Sherina Plaza 3, #303, Deira Waterfront, Near Gold Souq Metro Station, Dubai